Founders and CEOs on Reddit

Jack Conte

Co-founder and CEO of Patreon

Company Patreon ↗

u/jackconte ↗Personal account

We retrieved 3 posts and 21 comments from u/jackconte, dated 2013 to 2021, most often in r/IAmA, r/AMA and r/Music.

Best moment

A redditor wrote in r/AMA

On “Hi I'm Jack Conte, CEO of Patreon, Ask Me Anything.”

Why and how do you keep making this same mistake over and over again? Bad idea. Communicate to only a few select users. Communicate extremely poorly to the rest of the users. Backlash, chaos, screaming, apology, REPEAT. Why does the repeat part keep happening? And what happened…

u/jackconte replied

hi, yes, i hear you, this was bad communication, and i own up to that. The team owns up to that, too. Before getting into more specifics, i just want to make it clear that this is our top priority…

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hi, yes, i hear you, this was bad communication, and i own up to that. The team owns up to that, too. Before getting into more specifics, i just want to make it clear that this is our top priority -- fixing this product feedback and communication loop with the community. I’ve mentioned this before but our new cpo is starting in a month, and this is going to be his top priority, too

the “patrons pay the fees” rollout (which was a terrible) was the worst product rollout in the history of the company. One thing we learned from that is to not roll out products without doing a ton of patron and creator research -- both qualitative and quantitative. A change we made at that point was to give creators and patrons a heads up months in advance of any changes, including giving folks visibility into problems that we’re solving and options for solutions that we’re exploring. The blog post that went out yesterday was one of those communications -- the intention was to let folks know that we are currently working on the billing problem and exploring ways to fix the associated problems. But it wasn’t the right communication -- it was written as if it was final, it didn’t properly explain that we’re in the research phase, and it framed the work as a solution rather than letting folks know we’re exploring a bunch of options for how to solve this. Not ok -- we have to do better than that.

ive already posted more specifically about what we’re going to do to get better at communication, but i’ll copy paste it here for reference:

a regular, live hangout with our creators and me and other patreon executives

a recurring creator newsletter from our product team about roadmap updates

An audit and optimization of the process we use to gather feedback from our creators to ensure it’s actionable for the Product team

members of Patreon’s executive team will commit time each month to connecting with creators in our Discord community

our new CPO starts mid-Feb. and solving product feedback loop with creators will be at the top of his priority list.

Owned itOwning the mistaker/AMA · 3 points as of Nov 2026Full thread ↗

More moments

A redditor posted in r/Music

My college-roommate with an ironic beard just released his Daft Punk / Skrillex remix

u/jackconte replied

hey dudes - jack here. just to clear things up, my beard is not ironic. i'm ACTUALLY lazy about shaving, and when my girlfriend is gone, there's no one to tame the animal. so yeah, no irony there. that's a straight up lazy beard.

A redditor wrote in r/AMA

On “Howdy Reddit. I'm Jack Conte, CEO of Patreon.”

How can artists develop discipline instead of relying on motivation? Huge fan of your work Jack!

u/jackconte replied

oh, i freaking LOVE this question. I think about this a lot. i have a few suggestions. 1) when you're feeling inspired, don't quit till it's finished. when paul mccartney started feeling inspired and writing a song, he made a…

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oh, i freaking LOVE this question. I think about this a lot. i have a few suggestions.

  1. when you're feeling inspired, don't quit till it's finished. when paul mccartney started feeling inspired and writing a song, he made a rule that he WOULDN'T STAND UP from the piano until he had a FINISHED draft. Verse, chorus, intro, outro, lyrics, bridge, EVERYTHING. it was a rule. so after a year or so, he had a bunch of FINISHED songs, instead of scraps of dismembered verses, or a chorus here or there. This is such a great rule. i love it.

  2. work to publish. this is a mentality that i've adopted in the last few years -- it's a scrappiness of work style and a biased toward action when it comes to work habits. i work with the intention of *publishing.* what do i need to do in order to get this published? not necessarily "finished" because i don't feel like i can ever "FINISH" a piece of art. but what do i have to do to get it published? in other words, how much more until i can upload it?! thinking of it that way, instead of trying to FINISH it, has really helped me write the next sentence, paint the next stroke, design the next slide, build the next synth, record the next drum track, etc. instead of spending a day deciding whether it should be blue or teal, i try to figure out what i need to do in order to publish. this has helped me work more efficiently and increase my volume of output -- which strangely, and counter intuitively, has also increased the QUALITY of my work, because my feedback cycles are faster, and i learn faster about what resonates with my audience and what doesn't. work to publish -- that's been the best mentality shift for me.

  3. i separate my creative work into TWO buckets: 1) stuff to do when I'm inspired, and 2) grunt to do when i'm not inspired. While I'm working, I keep a list of all the things that are bugging me that are essentially grunt work. "Slide 10 is poorly designed and needs a revamp" or "the kick drum isn't popping out enough" or "the mix of the vocal track isn't cutting through enough." These are not creative tasks as much as they are technical TODOs. And when I'm uninspired, I CRANK THROUGH THAT SHIT. It keeps me super productive, even when i'm not feeling CREATIVE and inspired. Does that make sense? then invariably, what happens is that while i'm working on some technical task, my mind gets bored and starts inventing things, like a melody or lyric or new type of sound design, or a creative way of communicating a feeling. Then, INSTANTLY, when i feel inspired, i switch from plowing through technical TODOS and shift gears into creative imagination-based work. that way, i stay productive the whole time, even when i'm not feeling "inspired." all you gotta do is separate your work into two buckets.

  4. find your inspiration system. i've found that there are some things that i can consume that just LIGHT me up. like, for example, when i listen to the band The Battles, my brain starts firing a million miles per minute, and i get hyper creative. recently, i've been reading a book by jack welch, the famous former GE CEO. when i read that book, i feel INSPIRED to be a better leader and a positive manager. so what's your system? what's the piece of art, writing, podcast, whatever that you can consumer that gets your juices flowing? find it, and book time to consume it right before you start your creative work time. it works wonders!

hope that helps