A redditor wrote in r/IAmA
On “Hey Reddit, we are OUYA! Founder/CEO Julie Uhrman, Head of Developer Relations Kellee Santiago, and OUYA Games Guy Bob "BAWB" Mills. Ask us anything!”
Support Ticket #5465 - March 26th 2013 "Thanks, dotalchemy! Your shipping address has been updated. We will begin shipping this week. Though it'll take a few weeks to ship all consoles, you will receive an email confirmation with tracking number once yours is on its way. Best,"…
u/JulieUhrman replied
Ahh, honestly we fix this. If it's our mess up you don't suffer... hit me up -- I guarantee you can figure out my email and I'll sort it today.